The well-known, 14-brand strong casino operator Genesis Global Limited this morning announced that it would cease trading in the UK.
A message displayed to affiliates when logging into Genesis Affiliates, the platform through which affiliates, such as Bingo Paradise promoted the Genesis Global brands, stated the following:
‘Please note that Genesis Global has taken the decision to cease its trading in the UK. As of 2 December 2022, at 17.00, new registrations from the UK will no longer be accepted and as of 7 December 2022 existing UK players will no longer be able to play at any Genesis Global brand.
Please remove all UK targeted marketing content from your website(s) prior to 7 December 2022. Existing players have been asked to withdraw their funds before 30 December 2022.
I have an account with Genesis Global brands
We gather from a post on an industry-relevant forum (GPWA.org, user:casionmark) that players have been notified via an email stating:
‘We regret to inform you that Genesis will cease operating in Great Britain on 6 December 2022. You will be able to log-in to your account until 30 December 2022 to withdraw any outstanding balances. Please note that the minimum amount of the withdrawal is 10 GBP. From 30 December 2022 the site will close and you will no longer be able to access your account’
So with the above and the message from Genesis Affiliates in mind, it would seem that if you have an account with a Genesis Global brand, you’ll no longer be able to play games beyond 7/12/22.
However, further gameplay will unlikely be the primary concern for those who have money in a Genesis Global limited-operated brand account.
If you have money in your account, you need to log in and make a withdrawal request before 30/12/22.
Which are the Genesis Global brands?
Is Genesis Global Limited closing?
At this stage, it’s our understanding that Genesis Global Limited are closing down its UK operations. We can only really comment on the content of the message that we’ve shared above and as such have ascertained that other non-UK parts of their operation may remain trading.
As a UK-only portal, it’s sad to lose 14 brands in one morning and although we’re not sure of the reasons behind this situation, it’s not a positive sign for the industry.