Mad Slots
P J Aitken
Last update: 16/04/2024
MadSlots Casino is a UK-licensed online casino operated by Viral Interactive, the same brand behind Luck.com and a couple of other online casinos. It’s not “mad” like the time your Uncle John over-indulged during Christmas dinner and did unspeakable things to the turkey. More “marginally quirky”. By which I mean it has a jester hat and…well, that’s it.
This Malta-based operator is making a name for itself with slot-packed casinos and generous bonuses, and at first glance, MadSlots Casino seems to follow the same trend.
Take a closer look in the following MadSlots Casino review, as I see how it compares to other top online casinos.
Welcome Offer
MadSlots Casino offers all new players a “mad welcome package” of up to £200 and 300 free spins, and it all starts with a no deposit bonus of up to 100 free spins.
You don’t need to deposit any real cash to get these spins. Just sign up and verify your account and you’re good to go. your account has been verified, you get the chance to spin the Wheel of Fortune and receive a free bonus of up to 100 Free Spins*
The spins are fixed to the Big Bass Splash slot machine and have a value of 10p each.
The bonus is capped at a maximum payout of £10 and you have 7 days to use the spins. What’s more, all free spin winnings are subject to a wagering requirement of 30x.
When the no deposit bonus has come and gone, you can grab the rest of the credits and spins. Simply make a deposit of £10 and it will be matched up to £200. Deposit another £10 or more again and you’ll get up to 100 free spins; do it a third time for another 100.
These terms are subject to change, so make sure you check them before you deposit and collect.
Other Promotions and Bonuses
In addition to the no deposit bonus and welcome bonus, MadSlots Casino offers a glut of free spin promotions, matched deposit offers, Drops & Wins, and more.
Most of the site’s bonuses are free spin promotions. So, make sure you always check the value of the free spins, the minimum deposit amount, and the wagering requirement. There are usually win caps as well, and it’s not possible to win/withdraw more than this amount. It’s not a massive issue, but I certainly would have preferred it if these caps weren’t there.
Slot Games and More
MadSlots Casino comes with over 1,800 games, including video slots, Megaways games, progressive jackpots, table games, lottery games, and a live casino courtesy of Pragmatic Play Live. These games are made all the more interesting by the addition of Drops and Wins and free spin promotions, and they are constantly being updated.
The filter/category options are poor, to say the least, and this makes it difficult to find specific categories of games. But the same could be said for 90% of other online casinos out there, so I’m not going to pick on MadSlots Casino.
All of the site’s games are available through the MadSlots Casino mobile app. It can be downloaded on iOS and Android devices and works seamlessly on both.
Customer Support
In my Luck.com review, I noted that the FAQ/support section seemed bland and generic, with images of quirky houses and a bike logo that didn’t fit. I suggested that it was a standard layout the developers hadn’t changed, and as MadSlots Casino has exactly the same layout, that seems to be the case.
It’s not a big issue, but it detracts from the overall aesthetic and lacks the sort of immersive and unique experience you get with branded sites like Foxy Bingo.
The actual support is fast and professional, though. The live chat gives you an annoying chatbot, but the support ticket system is easy and you can get help within a couple of hours.
MadSlots Casino has a complaints procedure as well. You can use this to escalate your issues and push the customer support team into paying closer attention. It’s a feature that all online gambling sites should have, as many first-line customer support teams don’t care about customer complaints and there’s nothing more frustrating than having a genuine issue and facing a wall of disinterested copy-paste responses.
Mad Slots Review Summary
MadSlots Casino is very similar to Luck.com. The sites are pretty much a carbon copy of one another, albeit with a few minor tweaks (such as the name and logo). They even have the same customer support layout, as noted above. It’s not a huge issue though, as I enjoyed Luck.com and while I noted that it lacked originality and flair, I also praised its bonuses, games, and customer support.
It’s more of the same from MadSlots Casino—nothing original or eye-catching, but a solid effort that ticks all of the right boxes.
- Big welcome bonus
- Regular free spin offers
- Over 1,800 games
- Live casino games
- Fast payouts
Pros
- Bonuses have maximum wins
- Limited support options
Cons
At a Glance
- Owner: Viral Interactive Limited
- Support: : Live chat and support tickets
- Payment Options: Debit, PayPal, Pay by Phone
- Mobile Support: iOS and Android Apps
- Licence Holder:
Viral Interactive Limited - Licence Number:
42739
User Reviews
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Mad Slots FAQ
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What is the minimum deposit amount?
You can deposit as little as £4 on MadSlots Casino. It is one of the lowest minimum deposits you will come across and should be good news to small stake players. However, depositing less than £10 and even less than £20 may exclude you from the site’s bonuses, so make sure you check the terms and conditions.
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What is the minimum withdrawal amount?
The minimum withdrawal is also £5, and there is no charge for withdrawing any cash. If the funds in your account were the product of a bonus or free spins offer, you will need to clear the wagering requirement before you can withdraw.
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How long do withdrawals take?
All withdrawals are processed instantly, so you should get your cash within a matter of hours. In some cases, it may take a little longer. Contact the support team if there is an issue or you’re not seeing your money as quickly as expected.
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Is MadSlots Casino licensed?
Yes, it holds a license from the United Kingdom Gambling Commission.
