Luck

P J Aitken
Last update: 16/04/2024

Bingo Paradise Rating

Luck.com is a pretty prime domain in the online gambling stakes, and this one is owned by Viral Interactive Limited. It’s not a brand I was familiar with before writing this review, but these guys have dipped their toes into casino waters on a few previous occasions, including MadSlots Casino.

Luck.com holds a UK gambling license and is also licensed in Malta, where the operators are based. In the following review, I’ll take a closer look at the site and its bonuses.

Welcome Offer

As a new player around these parts, you can try your luck with up to 100 free spins on Legacy of Dead! slot machine.

It’s a no deposit bonus, so you just need to sign up and verify your account. When you have verified your account, the bonus will credited and you will be able to play the Wheel of Fortune Game. You could win up to 100 free spins.The spins have a value of 10p each and expire seven days after being credited to your account.

It adds up to a free spin value of £10, which is a pretty hefty bonus for a no deposit offer. But there is a catch—the bonus has a maximum win of £10.

If you decide to make a deposit, you can qualify for a matched deposit offer and another batch of free spins. Deposit at least £10 to get up to 100 free spins, followed by a 50% bonus boost on your second deposit, and 25 free spins on your third. There are maximum wins in place here as well, as they are capped at £100 for each offer.

Both of these bonuses are subject to a 35x wagering requirement. So, if you pick up a deposit of £10, you will need to wager £350 before you can withdraw any of the funds.

Other Promotions and Bonuses

Luck.com runs a number of bonuses every week, giving you a chance to collect everything from free spins to bonus credits and more. These include Sunday Roast, where you can collect 1 free spin for every £1 you deposit (up to 100 free spins); Friday Freeday, where you’ll get a bundle of free spins for a deposit of £20 or more, and Happy Hours that match your deposit with a 20% boost.

Check the “promotions” page to get a read on available offers before you deposit. Pay attention to the minimum deposit amounts, as they are often higher than the site’s minimum deposit. If you use payment methods other than debit cards, you should also check that they are accepted, as some bonuses exclude them.

Slot Games and More

The Luck.com games room has over 1,800 titles. As always, many of these are slot machines, but it also has a handful of live casino games from Skywind and others. It puts Megaways games front and centre, which should appease most slot fans. These games pack tens and even hundreds of thousands of paylines into a single spin. They also typically include features like Cascading Reels, though it depends on the slot.

All Luck.com games are available through the site’s mobile app, which you can download through the Google Play Store or Apple App Store.

Customer Support

Luck.com responded to my messages quickly and were professional and courteous in their response. To get help, you’ll likely need to cycle through the FAQs and advice that probably isn’t very helpful, but you’ll be able to submit a request eventually.

It’s not the best support section I have come across. It looks like a standard template and feels a little thrown together. The images at the top show a series of colourful houses while the “logo” is a bike. I didn’t see those anywhere else on the site so I can only assume they are placeholders. It is an easy mistake to make if you’re a blogger making your own website, but pretty inexcusable if you’re a large online casino.

Still, the support itself is solid. Live chat is also available, though you’ll be directed to an annoying “Luck Bot”. I don’t care what they say about ChatGPT and the rise of AI—talking to one of these guys is still irritating and completely useless.

Also, there’s nothing more frustrating than reaching the end of the line, being told something completely useless, and then being asked if you want to start again. 

Luck.com Review Summary 

Luck.com is a little barebones in places and lacks the quality and originality of bigger and better casinos like PokerStars and Paddy Power. The games are good though, and there are more than 1800 of them to choose from. It also accepts PayPal, has very fast withdrawals, and has a good selection of bonuses, including both a no deposit bonus and a matched deposit offer.

It’s a good site on the whole, even though it could have played more on its “luck” name and thrown some lucky numbers, icons, and other imagery into the mix.