Wizard Slots is a vaguely wizard-themed online casino and bingo site operated by Jumpman Gaming. I say “vaguely” because they’ve basically thrown a couple of spell books, cobwebs, and stars on a pink and purple backdrop and then called it a day. Then again, it’s about the same amount of effort that all gambling sites apply to their themes, so I shouldn’t really pick on them.
Wizard Slots has a license from both the UK and Alderney, and it features many of the classic games, bonuses, and terms you’ll be familiar with if you have ever played a Jumpman Gaming site.
The Wizard Slots Welcome Offer gives you a spin of the Mega Reel and a chance to win up to 500 Free Spins on Starburst.
Other prizes are available, including smaller batches of spins and an Amazon Voucher, and you’ll also be given a shot at reload offers, monthly prize draws, and more. Keep your eye on the promotions page as things never get boring here and there is always something available.
Don’t forget the Terms and Conditions, though, as these can take the shine off the site’s bonuses. The Welcome Bonus is a great example because while it looks generous on the surface, those 500 spins (and all other spins) have a maximum win of £8 per batch of 10 and all winnings are subject to wagering requirements of 65x.
Slots and Bingo Rooms
There are over 1,000 slots on Wizard Slots, and these cover 3-reel and 5-reel games, as well as jackpots, Megaways, and more. There is a slew of bingo games, too, and these can be played for a variety of stake sizes and with a number of 5-figure jackpots.
Wizard Slots is disappointing in a few key areas, but it excels when it comes to slots and bingo games. All games are mobile-friendly and you’ll find all of your favourite developers here, including Blueprint and NetEnt.
Depositing and Withdrawing
There’s not much I can say about this site’s deposit and withdrawal options that I haven’t said about all other Jumpman Gaming sites.
Firstly, you have a good selection of banking methods to choose from (PayPal, Visa, MasterCard, PaysafeCard, Pay By Mobile). Secondly, there is a fee of £2.50 for all withdrawals and a pending period of up to 72 hours.
It’s a mixture of the good and the bad, but there are definitely more negatives than positives.
If you’re not a member, the only way to contact Wizard Slots is by email. That usually wouldn’t be a problem. Email support teams often work around the clock and you can typically get a response in just an hour or two.
That’s simply not the case with Wizard Slots, though.
I am writing this review on the 30th of January. On the evening of the 24th, I emailed the Wizard Slots support team to ask a few basic questions (“do you accept PayPal/will I need to verify my ID?”).
I have yet to receive a response.
I did get an automated response to warn me that it could take them up to 3 days to reply, but that’s all.
I would usually be inclined to write this off as a minor oversight, but the email seems to have gone through to the main Jumpman Gaming support home. At the same time that I sent that email, I sent 20 others, a dozen of which were sent to other Jumpman sites. All went through to the same hub, all were ignored.
It’s frustrating, and when you consider that email is the only way to contact them (for non-members), it’s also worrying. I’m sure they will use the pandemic as an excuse, even in 2022, but the non-Jumpman Gaming sites responded to my emails in a couple of hours.
You could argue that these other sites were smaller and don’t operate with the same “all-in” hub mentality of Jumpman Gaming, so that makes it easier for them to reply. But if that’s the case, then Jumpman needs to change its ways and start adopting the same methods used by other casinos, ones that are faster at responding to customer queries.
It does have Live Chat for active members, but it’s only available during peak hours. This attitude has always struck me as odd because the majority of the population gambles on the weekend or during the evenings, and that’s when it’s not available.
Wizard Slots Review Summary
Wizard Slots is a good site, but that’s all. It has a withdrawal fee, its support isn’t the quickest, and withdrawals take too long. The bonuses are great though and you’ll find more than enough slots and bingo games to keep you busy.
All things considered, it’s an average-to-good site that’s worth a look. Just don’t expect any “magical”.
- Simple Theme
- Bingo Games
- Slot Games
- PayPal Casino
- Lots of Bonuses
- Withdrawal Fee
- Slow Withdrawals
- Customer Support Issues
At a Glance
- Operator: Jumpman Gaming
- Theme: Magic
- Games: Slots and Bingo
- Loyalty Scheme: Trophy Based
- Licence Holder:
- Licence Number:
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Wizard Slots FAQ
How Do I Get Help from Wizard Slots?
Wizard Slots will try to direct you to its FAQs if you need support. These FAQs are the same ones found on all of its sister sites, albeit with a slightly different background (it’s pink. Pink is original, right?). If you scroll down to the bottom, there is an option to contact customer support directly. This link will give you the choice between two options: FAQs (in case you clicked by accident, I suppose) and email support. The email address is [email protected], but as noted in my review, they’re not exactly quick to respond.
Is Wizard Slots Licensed?
Yes, Wizard Slots is licensed in both the United Kingdom and Alderney, allowing it to operate freely and legally throughout the UK.
Can I Use PayPal at Wizard Slots?
Wizard Slots is a PayPal casino, so you are free to use this popular web wallet for both deposits and withdrawals.
Is There a Deposit Fee?
Although there is no deposit fee for using web wallets and debit cards, you will be hit with a £2.50 charge for Pay By Mobile. There is also a £2.50 withdrawal fee and this applies to all payment methods.
Can I Play on Mobile?
Wizard Slots can be accessed using your mobile device and it supports a variety of platforms and browsers.