HippoDrome Casino

P J Aitken
Last update: 22/03/2024

Bingo Paradise Rating

Located in the City of Westminster, London, the Hippodrome is a famous London landmark that served as a theatre, night club, and events space for many decades, before being converted to a casino in 2012. Hippodrome Casino Online is the virtual hub for this iconic casino, one that hosts a wide selection of games and features the same glitzy aesthetic found in its Charing Cross location.

Welcome Bonus

Once you register for a Hippodrome Casino account, you can opt into a welcome bonus that matches your first deposit 100% (up to £50). A minimum deposit of £10 is needed and it has a 50x wagering requirement. There is no win cap, but it’s worth noting that you can only use debit cards. Other methods are accepted on the site but they are not valid for the welcome bonus. So, if you deposit with PayPal, not only won’t you unlock the bonus, but as it’s only available for first deposits, you can’t simply add funds via a debit card and trigger the bonus.

Hippodrome Casino offers free spin promotions from time to time as well. It’s not as active in the promotions department as I expected—sites based on iconic land-based venues usually go all out—but there’s enough to keep you interested.

The Software

Take a look at the image below:

It’s dual-screen mode on my laptop. It’s how I review all casinos. Most of the time, I am able to work without issue. Every now and then I’ll encounter a site that doesn’t like to be resized, making life awkward for me. And then there’s Hippodrome Casino, which seemingly assumes that everyone who uses a desktop has a massive 40-inch gaming setup. I literally can’t read any of it. It’s not just the site’s copy, either, as the footer is the same, as are the promotional texts. It’s made worse by the fact that many of these are dark grey against a black background.

It’s almost like they’re doing it on purpose. I have had the same issue with other Betway sites, but not with Betway itself. And while it might seem like a minor issue, it’s one that would ultimately ruin my experience. Not only is this how I write casino reviews, but it’s also how I play, as I always have something else on the go.

Slots and Other Games

With over 450 games on its roster, Hippodrome Casino is not the biggest casino. But it makes up for this by choosing some excellent games from the UK’s best-loved developers. It also has plenty of Megaways games and progressive jackpot slots, including the Mega Moolah and WowPot jackpots, which regularly pay multi-million-pound prizes and have created dozens of millionaires over the years.

The live casino is where Hippodrome Casino shines. Provided by Evolution Gaming, OnAir, and Pragmatic Play, it includes some brilliant live table games, from classics like Dream Catcher to live slots like Sweet Bonanza Candyland and Gonzo’s Treasure Hunt. You can even play some games that are exclusive to Hippodrome Casino, which is a nice touch considering the Hippodrome name is associated with a premium gaming experience.

It’s all mobile friendly, and as noted above, the mobile version of this site is better than the desktop one—in my opinion, of course.

Deposits, Withdrawals, and Customer Support

Hippodrome Casino accepts the most popular payment methods in the UK—Visa, Mastercard, PayPal, Neteller. The minimum deposit and withdrawal amount is just £10, and withdrawals are processed quickly. In fact, it should take just a couple of hours to get your funds, even with debit cards, which were traditionally the slowest method.

Despite operating under the name of an iconic, land-based casino, with games provided by one of the UK’s biggest betting brands, Hippodrome Casino doesn’t offer much in the customer support department. Trying to get assistance can be frustrating, as you’ll be directed through FAQs to begin with and can then use live chat. Furthermore, it seems that live chat is only available for members, and only when they have signed in. I’ve complained about this many times before, but it’s even more of an issue when there are no easy alternatives.

What happens if you can’t access your account? What if you’ve not yet signed up and need some info before you can proceed? It’s a minor problem, but it’ll become a massive problem if you have a lot of money in your account, the login screen isn’t working, and you can’t use live chat to get a speedy resolution and calm your nerves.

Verdict: Hippodrome Casino Review

Hippodrome Casino can be a frustrating experience on desktop. The site, like many modern casinos, was clearly designed with mobile players in mind and the desktop site is somewhat of an afterthought. The gaming selection is also on the small side, and there are too few contact options.

These are minor issues and they are ultimately overshadowed by the site’s great bonuses and choice of games, as well as its fantastic live casino. But they are enough to prevent Hippodrome Casino from getting the sort of score reserved for its parent site, Betway. In the end, it’s a 4/5, but if we were doing fractional scores, it’d be closer to 3.5/5.