Genting Casino

P J Aitken
Last update: 22/03/2024

Bingo Paradise Rating

The Genting Group is one of the biggest and most recognisable gambling brands in the world. This Malaysian-based brand was founded in the 1960s and currently runs a number of casinos and resorts. It’s no surprise that it has dipped its toes into the online casino space with Genting Casino.

At first glance, this does not look like an online casino owned by a multi-million-pound brand. It doesn’t have the slickness of William Hill or Paddy Power, especially when played on desktop. It doesn’t look too bad on tablets or smartphones, but everything seems a little disorganised and disproportionate on desktop.

Style isn’t everything though, and in the following Genting Casino review, I’ll see how the site’s games, bonuses, and other features stack up against the competition.

Welcome Offer

Genting Casino has a 10 No Deposit Free Spins welcome bonus open to all new players. 

A 60x wagering requirement is applied to free spins winnings. You have 30 days to meet this requirement and slots count 100% towards it. The Spins are valued at £0.10. There is also a minimum bet of £0.10 and a maximum of £5 while the wagering period is active.

Once you have used your no Deposit Free Spins, Genting Casino has a 100 % Deposit Match welcome bonus open to all new players. It has a cap of £50 and a minimum deposit of £10, so anything you deposit between £10 and £50 will be doubled while anything above that amount will trigger the maximum bonus payout of £50.

A 30x wagering requirement is applied to all bonus credits. It sounds like a lot, and it’s definitely toward the higher end, but it only applies to the bonus. Some of the seemingly low wagering requirements that you see apply to the deposit and bonus, effectively doubling them. That’s not the case here.

It also looks like a walk in the park compared to sites like Zodiac Casino and Captain Cooks Casino, where you’re expected to clear a wagering requirement of 200x.

You have 30 days to meet this requirement and slots count 100% towards it, with other games offering a return of just 10%. There is also a minimum bet of £0.10 and a maximum of £5 while the wagering period is active.

Slots and Other Casino Games

As noted at the outset of this Genting Casino review, I don’t like the theme and layout of this casino. It’s clunky, awkward, and looks dated. There were also a few niggling issues during the sign-up and deposit process and when I went to play my first games. 

They weren’t the sort of issues that would immediately make me close down the site and look elsewhere, but it wasn’t a flawless experience and when there is so much competition around and all of your competitors are fine-tuning their user experience, you really need to up your game.

I’m surprised at this, as big brands like Genting should have the resources needed to provide a flawless experience.

As far as the actual games are concerned, there are few issues. The selection is fantastic and comes from top developers like Play’n GO, Blueprint Gaming, Playtech, and others.

I have criticised sites in the past for taking the old-school approach of just working with Microgaming and no one else. It’s what casinos used to do 20 years ago and it’s why I’m bored with most of Microgaming’s roster. But Genting Casino doesn’t do that, and the fact that it works with Playtech is a welcome sight.

It also means that you’ll find a wide selection of progressive jackpot games courtesy of the Age of the Gods series. Even better, the inclusion of Blueprint Gaming brings the Jackpot King series to the Genting Casino games room. This is a personal favourite of mine and includes games such as King Kong Cash, Fishin’ Frenzy, and numerous others.

There are table games, a large live casino, and other interactive titles. You can also find information about land-based Genting casinos in the United Kingdom and there are some tie-ins between this virtual casino and its real-life counterparts.

In total, the casino has over 3,000 games to explore. It’s rare to find such an expansive selection of games in a UK-licensed casino, so kudos to Genting Casino for going all out in this area.

Banking Options and Customer Support

Genting Casino accepts a variety of payment methods, including PayPal, Visa, Mastercard, Skrill, ecoPayz, Paysafecard, and Apple Pay. These methods are fast, easy, and problem free. It’s rare that I get to say that, so it’s worth pointing out.

On the customer support side, Genting Casino were a little slow in my experience. There are also some negative reviews suggesting they aren’t very helpful, an issue that you often find with the bigger brands. However, it should be noted that these kind of reviews are not uncommon in the gambling industry and Genting Casino were very helpful when I contacted them.

Genting Casino Review Summary

Genting Casino needs more polish. It needs more style and effort. It just needs more.

I’ve talked about the issues that I have with the theme and layout.

Putting this to one side, the welcome bonus, loyalty promotions, and games on Genting Casino are more than enough reason to give this site a go.