FreeSpinsBingo.co.uk is a Jumpman Gaming casino that adopts a comic book, pop-art aesthetic, one that reminds me a lot of Wink Bingo. It makes for a bright and eye-catching style, and when combined with the reliable Jumpman Gaming software, it’s close to a complete package.
Close…but not quite there. This UK-licensed online casino and sportsbook is not without its issues. Sure, it looks okay and it has lots of great promotions and games, but there are issues with its withdrawals and customer support, as noted in the following FreeSpinsBingo.co.uk review.
Deposit £10, spin the Mega Wheel f and see where it lands, for your chance to win amazing prizes including Amazon vouchers and 500 Free Spins on Sweet Bonanza! The spins are tied to specific slots, so if you win the grand prize of 500 Spins, you can use them only on Sweet Bonanza. If you don’t land your preferred prize at the first attempt, don’t worry, as you’ll be given another spin every time you deposit at least £20.
The Terms and Conditions restrict you to a maximum payout of £8 per batch of 10 spins. All Bonus Spin winnings are subject to a wagering requirement of 65x and there is a maximum bonus payout of £250.
Slots and Bingo Rooms
There are hundreds of slots, table games, and Live Casino games on FreeSpinsBingo.co.uk and these come courtesy of Microgaming, Playtech, NetEnt, Yggdrasil, and Blueprint, with mechanics such as Megaways, the Age of the Gods progressive jackpot series, and stacks of Drops and Wins.
The Live Casino isn’t the biggest or the most diverse, but it’s enough to keep you busy between slot spins and games of bingo. It is provided by Pragmatic Play and includes a variety of Roulette and Blackjack games, as well as a couple of gameshow titles.
As for the bingo rooms, it’s more of the same from Jumpman Gaming, including variants of speed bingo, 75-ball bingo and 90-ball bingo, many of them have prizes worth at least 5-figures.
All of FreeSpinsBingo.co.uk’s games are available on mobile and in an instant-play format.
Depositing and Withdrawing
Pending withdrawal periods drag far too long on Jumpman Gaming sites and FreeSpinsBingo.co.uk is no exception. It could take up to 3 days for the site to process your payment, after which you’ll be waiting anywhere from a few minutes (with PayPal) to several days (with debit cards).
That’s not the only problem, either.
FreeSpinsBingo.co.uk also charges a £2.50 fee for all withdrawals. It doesn’t matter whether you’re withdrawing £10, £200, or £20,000, you will be charged that £2.50. It is very unfair to small stake players and completely unnecessary.
Many UK sportsbooks, casinos, and bingo sites process payments instantly. Others take between 12 and 24 hours. There’s no excuse for FreeSpinsBingo.co.uk to keep players waiting for up to 3 days.
I was eager to test FreeSpinsBingo.co.uk’s customer support, and so I emailed them a week before compiling this review. I had hoped that they would reply in a couple of days and I could tell you that they took “X hours” or “X days” to get back to me, along with a few notes on how helpful and detailed they were.
But they ignored me.
I asked a question about PayPal, Bitcoin, and verification. I got an automated response telling me to wait up to 3 days (it has been 7) and then giving me some information on verification.
There’s a chance that they detect words in the email and then send a form response according to what they think is being asked. But that’s not forgivable. Not only did they ignore two of my questions, but the whole “have you seen our FAQs?” spiel is very irritating and this is just an extension of that.
Incidentally, I sent the same email to many other Jumpman Casino websites, including Rose Slots. All of them ignored me and while all were sent to different email addresses, it looks like they were routed to the same place.
If you ever need to email the company to ask a question, you should probably just give up, cut your losses, and look elsewhere.
FreeSpinsBingo.co.uk Review Summary
FreeSpinsBingo.co.uk does exactly what it promises, offering players plenty of Free Spins. These are available for new players and loyal ones and come via no deposit bonuses, giveaways, tournaments, loyalty offers, and matched deposit bonuses.
You can take your pick of top games with which to use these spins, and FreeSpinsBingo.co.uk also accepts PayPal and works with all mobile devices.
Is it perfect? No. Definitely not, as there are big issues with withdrawals and customer support.
Should you sign up? I don’t see why not.
- Slots and Bingo Games
- Live Casino
- Loyalty Promotions
- No-Deposit Bonus
- Slow Withdrawals
- Slow Customer Support
- £2.50 Withdrawal Fee
At a Glance
- Operator: Jumpman Gaming
- License: UK Gambling Commission
- Platform: Mobile and Desktop
- Loyalty Bonus: Trophy Based
- Licence Holder:
- Licence Number:
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I Can’t Get Through to the Support Team, What Should I Do?
FreeSpinsBingo.co.uk—or rather, Jumpman Gaming—has a dedicated complaints procedure. When you can’t get the answer you need from the customer support team or have an issue with the casino, email [email protected]
How Do I Verify My Account?
Visit your account and look for “Verification Status”. There will be three things listed here: Proof of ID, Proof of Payment Method, and Proof of Address. The ones that have not yet been verified must be completed. Simply submit the relevant details and then wait up to 3 days for them to be checked and approved.
What is the Minimum Deposit?
FreeSpinsBingo.co.uk has a minimum deposit of just £10. You may need to bump this up to £20 to qualify for some of the bonuses, though.
Why Doesn’t the Bonus Code Work?
Bingo Paradise doesn’t currently offer a deposit code for this brand. If you’re entering the code correctly and it’s still not working, it may have expired. If the bonus is still being listed on the website and it’s not working, contact the customer support team at: [email protected]