Rollbit Casino gets its name from the heavy crypto association over on the .com domain, which offers crypto betting, crypto trading, and even NFTs. All of those things have been removed for the UK-licensed site, which is to be expected, but I find it odd that the site would even maintain that connection to begin with. It’s like if the In-and-Out Burger chain decided to come to the UK and keep its name, logo, messaging, and style but swapped burgers for bicycles and competed with Halfords. Still, we don’t need to concern ourselves with what happens over on the .com site, as it’s the .co.uk domain that’s regulated by the UK Gambling Commission and operated by Grace Media.
Welcome Bonuses
New players who make a deposit of £10 or more will benefit from a 100% deposit bonus, up to £50. It’s a straightforward offer, but be mindful of the 40x wagering requirement and £100 maximum conversion.
Loyalty Offers
Rollbit Casino has regular loyalty promotions and giveaways, including free spins and reload offers. There are daily and weekly prize wheels, for instance, and while they don’t give you a great deal of free spins or credits, it’s still worth checking them out. A few small bonuses are better than no bonuses at all, I suppose.
Casino Games and More
There are hundreds of slots on Rollbit Casino and as these come from most of the UK’s favourite developers, you shouldn’t have an issue finding what you like. I certainly didn’t…eventually. The problem is that while the games I want are there, the lack of categories and filters makes it hard to find them.
There are the usual genetic options, including the inexplicable “welcome slots”, but there are no options for popular features and mechanics like progressive jackpots and Cascading Reels, nor are there any search filters relating to themes and styles.
Rollbit Casino has a live casino and small selection of table games, as well as a few other virtual games.
Deposits and Withdrawals
There are far too many sites charging for withdrawals these days. Thankfully, most don’t charge for deposits, but Rollbit Casino is one of the exceptions and charges for both deposits and withdrawals.
You can deposit as little as £5, but if you do, you’ll be hit with a 15% processing fee, and that applies to all deposits up to £30. As for the withdrawal fee, this is fixed at £1.50 and applies to all withdrawals of £30 or less. These thresholds are pretty low, and many players will cover them, but there is a significant percentage of casino gamers who stick with £10/20 transactions either way, and they’re going to be hit with a one-two commission punch that could see them lose over a fifth of their balance.
There are a few payment methods to choose from, including PayPal, Visa, and Mastercard, and the withdrawals are fairly quick, but there’s nothing spectacular here that could justify charging players both ways.
Customer Support
The Rollbit Casino support team is available around the clock, and while they will try to direct you to an annoying and generic FAQ page to begin with, you can skip this and get straight to the live chat. You need to be logged in to use this, which is frustrating if you’re trying to contact them because you can’t log in to your account.
Verdict: Rollbit Casino Review
As part of the Grace Media operation, Rollbit Casino suffers from the same issues befitting its sister sites, including the deposit and withdrawal fees. But it offers many of the same pros, as well, including a good selection of games (albeit one that doesn’t use a lot of categories), good customer support, and an easy-to-use interface and mobile app.
It’s a lot of the good and a little of the bad, and that’s why Rollbit Casino doesn’t quite get top marks from me.
- A choice of welcome bonuses
- A good selection of games
- PayPal accepted
- Live chat
- A live casino
Pros
- Small bonuses
- Limited gaming categories
- Transaction fees
Cons
At a Glance
- Payment Options: Debit Cards, PayPal, Bank Transfers
- Deposit Fee: 15% for transfers between £5 and £30
- Withdrawal Fee: £1.50 on withdrawals under £30
- Licence Holder:
Grace Media (Gibraltar) Limited - Licence Number:
57869
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Rollbit FAQ
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What is the best way to contact Rollbit Casino?
Log in to your account and click the live chat icon. It’s the easiest way to get in touch and should give you an answer in the shortest time.
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How can I contact Rollbit Casino?
I recommend using live chat. Usually, the FAQs are helpful, even though most players seem to get annoyed by them. In this case, I got very frustrated trying to find what I needed in the FAQ, as it was located on a subdomain that kept directing me back to the start of the FAQ when I was trying to get on the site. In reality, I probably only lost a few seconds, but when you’re trying to find something that should be simple and easy, and it’s neither of those things, it feels a lot longer.
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Can I use cryptocurrencies on Rollbit Casino?
You can if you’re outside of the United Kingdom and using the .com domain. However, UK players are not able to deposit or withdraw using cryptocurrencies due to current regulations.