Disclaimer: Slot Machine and Bingo Paradise are under the same ownership. However, our reviewer Paul has been asked not to take this into account whilst writing his review.
Slot Machine may sound the least original name ever given to an online casino, but in an industry where sites are named after everything from a random string of numbers to abbreviations that are never explained, it’s brilliant.
Last week I reviewed a casino named after an Asian sandwich and one that adopted a theme that had something to do with an alien gymnast on a quest to find a diamond in space, all while using a name that made even less sense than the brand story.
Trust me when I say this: it’s nice when casinos keep it simple.
You also know what you’re getting with Slot Machine, and that’s a site packed with over 500 online slots from the industry’s most celebrated developers. The site is part of the vast Jumpman Slots network and is licensed in Great Britain by the Gambling Commission.
The Slot Machine Welcome Offer is centred around the Mega Reel, a giant slot that every new user is invited to spin. To qualify, you just need to deposit a minimum of £10 and register as a completely new player.
Once you get your hands on that one-armed-bandit, you can win up to 500 Bonus Spins on Starburst or settle for smaller prizes such as 20 spins on Fluffy Favourites and a £10 Amazon voucher.
It’s your introduction to the site and it ensures you get off to a bright start! Of course, we’re talking about a genuine game of chance here. It’s not one of those old-school “scratch and win” banner ads that promise millions and deliver nothing but malware, disappointment, and shame.
You could get 500 spins, you could get a voucher, you could even get nothing—that’s what’s great about it!
Slots and Bingo Rooms
Click the “All Games” link in the top menu and you’ll be directed to a sizeable games room filled with tried-and-tested player favourites such as Thunderstruck II, Buffalo Blitz, Book of Gold, Immortal Romance, and Fishin’ Frenzy.
It’s also got Starburst. Because of course it has. You can’t have an online casino without Starburst and/or Gonzo’s Quest. Apparently.
Microgaming provides the bulk of the games, but there are also plenty of titles from the brilliant Blueprint, the reliable NetEnt, and a bunch of other creators.
Surprisingly, the casino’s jackpot games are mostly Eyecon releases. Blueprint and Microgaming have some of the biggest and best progressive jackpot slots in the industry, so I can’t help but feel like the operators have missed a trick here.
As it’s a Jumpman Gaming site, Slot Machine has a variety of bingo rooms, with varying ticket prices, prizes, and jackpots. Bingo Millions are some of the biggest and most impressive rooms here but Heavyweight, £4k Friday Fun, and basic 90-Ball Bingo seem to attract the highest player numbers.
Customer support is one of the downsides of all Jumpman Gaming casinos. It’s not bad. In my experience, they’re actually very helpful. They’re just not very quick and you don’t have many options.
If you click the “Contact Us” link, you’ll be directed to an FAQ. I understand why casinos do this, but it’s a little infuriating.
It’s like those automated phone lines that you have to deal with when you want to contact your bank or insurer.
They drag you through a bunch of statements, provide answers to questions that you didn’t ask, and after 10 minutes, when you finally make it clear that you want to speak with an advisor, they tell you that they’re busy and hang up.
This is the virtual equivalent, but thankfully, it’s a little quicker. Just skip to the bottom of the FAQ, click “I still need help” and select the second “click here” link.
At this point, you’ll be shown two contact options: “FAQ” and “Email”. The FAQs are the casino’s way of saying, “But are you really sure that you want to contact us? Don’t you want to return to the FAQs that you just read/skipped instead?”
It’s disappointing that there are no Live Chat or Phone options, and it’s even more disappointing that it asks you to wait up to 2 days for an email response. On the plus side, however, they replied within a few hours when I contacted them.
Depositing and Withdrawing
Jumpman Gaming casinos have a lot of great features, including an abundance of top games and bonuses. But their biggest fault, and one that is present on the majority of their sites, is the withdrawal speed.
Slot Machine will sit on your withdrawal for 72 hours before finally releasing it to your chosen payment method. I’m not entirely sure what they do with your money in that time, but whatever it is, it’s not necessary. If it was, everyone would be doing it, and yet sites like 32Red and William Hill process payments in just a few hours, sometimes instantly if you’re using Paypal.
It may seem trivial—after all, it’s only a few days. But we’re living in an age of instant gratification, and if your rivals are at the front of the line handing out profits, why are you stuck at the back inspecting forms and checking your watch?
There is also a transaction fee of £2.50 levied on all withdrawals.
On the plus side, you can use several different payment methods (debit cards, PayPal, Paysafecard, Pay by Mobile) and there is a minimum deposit of £10.
Slot Machine Review Summary
Although Slot Machine has a basic name and a simple aesthetic, it’s a site with plenty of depth and enough bonuses and games to keep most players happy. If you’re looking for that one site to remain loyal to, a site that ticks all boxes, provides all features, and keeps you content even after many months, you may be better off with Wink Slots or Foxy Games.
If you’re here to secure a big bonus, play a few games, and trial a new community, it’s perfect. Sign up via the links on this page to get the latest Welcome Bonus and be sure to return after you’ve joined and let me know what you think of the site.
- Lots of Games
- Good Bonus Selection
- Respected Operator
- PayPal Accepted
- Bingo and Slots
- Slow Withdrawals
- Only Email Support Available
- Withdrawal Fee
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Slot Machine FAQ
How Can I Contact Slot Machine?
You can email the company or get the answer you seek in the many FAQs.
How Many Games Does Slot Machine Have?
You will find over 500 casino games here, including many slots and bingo games.
Where Can I Get the Latest Slot Machine Bonuses?
If you join via the link on this page you will get the biggest and best Welcome Bonus available right now. Check the site's Promotions page for other top offers.
What is the Wagering Requirement at Slot Machine?
Most wagering requirements are fixed at 65x and apply to all bonus credits and the money you win with Bonus Spins.