Casino Lab

December 2022 Update: Unfortunately, Casoola, along with all other Genesis brands, has now closed. For further information, click here. Step inside the Casino Lab, a quirky online casino with a mad scientist theme. The site was launched by Genesis Global Limited, a brand that never fails to disappoint when it comes to bonuses, games, and stylish designs. After all, this is the same brand that brought us SpinIt and Casino Gods, two of our highest-reviewed casinos in 2022. The question is, where does Casino Lab fit into all of that—what does this site have to offer? Let’s find out.

Welcome Offer

The first time you enter this mad, steampunk-themed laboratory, you can collect a bonus of up to £100 and 50 Free Spins. It’s a 100% matched offer, so your deposit will be matched with a bundle of bonus credits. To qualify, simply deposit £10 or more using a debit card, as all e-wallets are excluded from the offer. You will get 50 Free Spins upon making the deposit. A wagering requirement of 40x applies to all bonus credits and there is a maximum withdrawal of £100 for the Free Spins. There’s a lot to like here, especially as the wagering requirement is very low. The only thing I dislike is the £100 maximum win for the Free Spins. [caption id="attachment_3195" align="aligncenter" width="645"] A fun steampunk design. It actually looks like the developers made an effort, which isn't always the case.[/caption]

Other Promotions

There are lots of bonuses available at Casino Lab. Once you have finished with the above Welcome Bonus, you can collect reload offers, Free Spins, and more. The 40x wagering requirement applies to most of these offers and you’ll also be required to deposit at least £10. Always check the terms of these bonuses, as many of them exclude e-wallet payments and have maximum payouts. The site doesn’t have the sort of grand loyalty schemes that you can find elsewhere, including the trophy-based programs offered by Jumpman Gaming sites (see Space Wins and Aztec Wins), but there’s enough to keep you busy.

Slots and Table Games

The slot machines at Casino Lab have been provided by the likes of NetEnt and Microgaming, as well as a dozen other creators. It has Megaways slots and progressive jackpot slots, and you will also find features such as Cluster Pays, Cascading Wins, and Roaming Wilds. Some of the standout titles include the Mega Moolah series, which never fails to disappoint, and NetEnt classics like Starburst and Gonzo’s Quest. You can search through category options like “New Games”, “Trending Now”, and “Jackpots”. There is also a packed Live Casino, with everything from Live Casino table games to game shows and more. You will even find the latest Gonzo’s Quest Treasure Hunt Live slot. It was created by Evolution Gaming after acquiring the NetEnt brand and combines elements of live gaming with interactive slots. All of the site’s games are instant play and they are available on both desktop and mobile platforms. There are hundreds of games to choose from and more are being added all of the time. If you feel like you’ve seen them all and played them all, stick with the “New Games” section. This is populated with new games on an almost weekly basis and there’s always something new to get excited about.

Depositing and Withdrawing

Casino Lab supports PayPal, Skrill, Trustly, Neteller, Visa, Mastercard, PaysafeCard, and more. There are a huge number of deposit and withdrawal options, but only a fraction of these are available in the UK. If you use e-wallets, make sure you check the bonus terms and conditions. As noted in the bonus section above, using these options could cause you to miss out. All withdrawals are processed fairly quickly at Casino Lab and the money should land in your account within a few hours.

Customer Support and Verification

I’ve seen a few user reviews complaining about slow Live Chat, but this is not something that I experienced myself. I tried the Live Chat feature multiple times, both as a member and before I joined, and I didn’t have any issues. The fact that I can actually use this feature before signing up is a huge plus, so there are no issues there. What I will say, however, is that Genesis Gaming casinos can be very slow when it comes to verification, and Casino Lab doesn’t seem to be immune to this. It’s not a massive issue for UK players, and you should be verified as soon as you sign up, but if it does become an issue, you could be waiting for a few frustrating days.

Casino Lab Review Summary

Casino Lab is a very charming site with a mad scientist and steampunk vibe. I really love what Genesis Global are doing with these sites. As someone who reviews pretty much all new online casinos, nothing annoys me more than tired designs and cliched themes. It can make my job very dull. Genesis casinos definitely buck that trend and Casino Lab is a great example. It looks like the owners actually hired designers and copywriters and didn’t just throw together a few royalty-free images. There are some minor customer support issues and the verification process is not the quickest, but these are the only issues I had with the site and there were many more positives. [publishpress_authors_box layout="ppma_boxes_9936" user_id="4"]