Casoola

December 2022 Update: Unfortunately, Casoola, along with all other Genesis brands, has now closed. For further information, click here. For the time being, we will leave the review in place. --------- Casoola gives me Futurama vibes, and that’s a good thing. In an industry known for being a little too generic and repetitive, it’s good to see something unique every now and then. It’s fun, colourful, futuristic, and has a nice layout. It looks like it was designed by an actual design team following an actual planning meeting, and that’s rare. I’m fairly sure that most casinos create their themes (and content) using the same RNGs that govern their games, so originality is welcome. Style doesn’t make a casino, though. So, before I rant my way toward a 5-star rating based purely on my anger toward other sites, let’s take a closer look.

Welcome Offer

First depositors at Casoola can collect up to £100 and 50 Free Spins when they first sign up. It’s a 100% matched deposit bonus and it kicks in when you deposit at least £10 with your first deposit. The bonus has a 40x wagering requirement (bonus only), the spins are credited for the 9 Pots of Gold slot. You can’t withdraw more than £100 in winnings from these Free Spins. These terms are all fairly standard. As far as the wagering requirements, they’re actually pretty good. But Casoola is one of those frustrating sites that excludes web wallet players. If you deposit using Neteller, Skrill, PayPal, PaysafeCard, or ecoPayz, you can’t claim this offer. There are also some strict terms governing the wagering requirements. Most video slots count 100% of your wager, classic slots count just 75%, table games 10%, and Blackjack 5%. Bonus funds can’t be used on Real Deal Studios or Push Gaming titles and you can’t use them on Live Casino games, Baccarat games, Video Poker titles, or jackpot games. [caption id="attachment_3197" align="aligncenter" width="738"] I see Bender, but where's Fry?[/caption]

Other Promotions

After you have used your Welcome Bonus Casoola have a 25% up to £100 Bonus promotion.  The minimum deposit to qualify for this offer is £10. As with the aforementioned Welcome Bonus, this offer has a 40x wagering requirement.

Many other promotions are available, including reload offers of 50%, Free Spins, giveaways, tournaments, events, and more.

Just like the rest of the site, the Casoola promotions section is very smartly designed and features an array of characters, including robots with pimp coats and glasses, explorers salvaging for parts, and more. It’s all very colourful and stylish and makes for a very enjoyable experience.

Slots and Casino Games

Casoola’s games come courtesy of Microgaming, NetEnt, Play’n GO, Quickspin, Red Tiger Gaming, Yggdrasil, and Pragmatic Play, along with a few others. Live Casino games are provided by the excellent Evolution Gaming. There aren’t many game categories, but you’ll find all of the main ones, such as Game Providers, Live Casino, Jackpots, and Hot Games. There is also a section for New Games and a search bar to help you find specific titles. There are a lot of jackpot games here and Casoola also hosts all of the UK’s favourite titles, including Gonzo’s Quest, Starburst, Book of Dead, Gemix, and many more. The fact that it uses Evolution Gaming means you’ll also find games like Lightning Roulette, Dream Catcher, Gonzo’s Treasure Hunt, and other classics.

Depositing and Withdrawing

Casoola accepts a number of payment options, including Visa, Mastercard, Apple Pay, Skrill, Neteller, ecoPayz, PayPal, and a few others. Most of these can also be used for withdrawals and you will never be charged a fee. The pending withdrawal period is pretty short, and you should get your funds within 48 hours if you’re using e-wallets. In most cases, they will be in your account within a few hours. The only issue here is the verification process, which can take a few days to complete. If you enter your details correctly when signing up, none of this should matter as there’s a good chance you’ll be verified automatically. If not, you may need to wait a few days, and that’s assuming there are no issues and no repeat requests. The customer support options are pretty good and the team is usually very helpful, but you need to be a member before you’re given access to Live Chat.

Casoola Review Summary

Casoola is owned by Genesis Global, a brand known for impressive themes, large gaming rosters, and bonuses that typically go over £100. It’s hard not to like what this brand is doing, and Casoola is probably one of its better projects, along with SpinIt. The graphics in particular are fantastic and look like they would make for a fun animated comedy. There’s very little to complain about, but I would have preferred it if Live Chat was offered to non-members. It would have also been better if the landing pages and other non-member pages showed more details, including the gaming selection and loyalty offers. Casoola seems to have opted for a Jumpman Gaming trick (see sites like Aztec Slots) by listing only the basics and then exposing the rest once you sign up. It’s fine for most players, but if you haven’t been prepped by reading a Casoola review like this one, you might feel a little left out. [publishpress_authors_box layout="ppma_boxes_9936" user_id="4"]